Policies

Black Bear Resort Policies

      A complimentary continental breakfast is included with accommodation. Monday - Friday 6AM-9AM & Saturday-Sunday 7AM-10AM

      Winter Season Office Hours October 1st – May 31st
      Mon-Friday 6am-1130pm
      Sat-Sunday 7am-1130pm
      Check-In Time is after 3pm until 1130pm
      Check-Out Time is at 11am
      OFFICE CLOSES AT 1130PM

      Summer Season Office Hours June 1st – September 30th
      Mon-Friday 6am-1230am
      Sat-Sunday 7am-1230am
      Check-In Time is after 3pm until 1230am
      Check-Out Time is at 11am
      OFFICE HOURS CLOSES AT 1230am

      Please Inquire With Us Regards To Late Check Outs

      Pool facility is for adults only 19+.

      Cancellation Policy: Reservations must be cancelled by 4PM, hotel time (PST), 48 HOURS (2 DAYS) prior to arrival. Reservations not cancelled within this time frame or no-shows will be charged a one night room and tax charge as penalty for each room reserved.

      Check In Policy A credit card and photo identification will be required at time of check in. A pre-authorization for room, tax, incidentals will be held on the credit card. The hotel does not accept cash, debit, credit card gift card or debit-credit deposits. Account may be settled at time of check out with credit, cash or debit.

      The primary guest must be at least 19 years of age on the day of check-in.

      Non-Smoking Policy: The Black Bear Resort is 100% smoke free. Smoking is prohibited on guestroom balconies and within seven meters of all doorways, windows, or air intakes. Any guest found smoking in their room or in common areas will be subject to a fine of $500+tax.

      No Pet Policy: A fine of $500+tax will be charged if pets are brought into any of our guest rooms or common buildings. Service/Guide dogs will be accepted at no cost however therapy/emotional support pets are NOT accepted. Please review Province of British Columbia’s Guide or Service Animal Act.

      We look forward to welcoming you personally.

      The Black Bear Resort Reservation Team

      Box 285
      1812 Campbell Way
      Port McNeill, BC
      V0N 2RO
      1-866-956-4900